Last updated: September 25, 2026
This Privacy Policy explains how bookaHVAC ("bookaHVAC," "we," "us," or "our") collects, uses, and shares information when you use this website (the "Site").
When you submit a service request through this Site, we collect information you provide directly, which may include your name, phone number, email address, ZIP code or address, and details about the HVAC service you're requesting. We may also automatically collect certain technical information, such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies, including any call-tracking service used to measure which pages generate phone calls.
We use the information we collect to: connect you with an independent local HVAC professional serving your area; communicate with you about your request by phone, text, or email; operate, maintain, and improve the Site; and comply with legal obligations.
bookaHVAC connects homeowners with independent local HVAC professionals. When you submit a request, the information you provide — including your name, contact details, location, and service details — is shared with the local professional(s) matched to your request so they can contact you directly. We may also share information with service providers who perform functions on our behalf, such as hosting, analytics, and call tracking. We do not sell your personal information to unrelated third parties.
By submitting a request through this Site, you consent to be contacted by bookaHVAC and/or the independent local HVAC professional(s) you are matched with, by phone, text message, or email, including through the use of automated dialing or messaging technology, regarding your request. Consent is not a condition of purchasing any service. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, and may request removal from phone or email communications by contacting us using the information below.
We use cookies and similar technologies to operate the Site, understand how visitors use it, and measure the effectiveness of our marketing, including which pages or campaigns generate phone calls or form submissions. You can control cookies through your browser settings; disabling cookies may affect how the Site functions.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Depending on where you live, you may have rights to access, correct, or delete personal information we hold about you, or to opt out of certain uses of your information. To exercise these rights, contact us using the information below. We will respond in accordance with applicable law.
This Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Site after changes take effect constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, contact us at [email protected] or (888) 889-6311, or by mail at:
bookaHVAC
1550 Wilson Blvd, Ste 700 PMB366
Arlington, VA 22209